Grievance Redressal
|
Procedure for representing Railway Pensioner’s Grievances
The retired railway personnel should address regarding his representation on pension
matters to the controlling office from which he retired. In case of non redressal of his
complaint he/she should address concerned GM (P) of his/her Railway. In case of non redressal,
he/she should approach Pension Adalat of the Area which is scheduled to be held twice
every year; (i.e. In June & December).
In case of dissatisfaction the matter can be
addressed 1st to Executive Director (PG), Railway Board, Room No.471, IVth Floor, Rail
Bhawan, New Delhi - 110 001, Tel. No.23386203 and then to Ministry of Personnel/Public
grievances and Pensions. Dept. of Pension & Pensioner's Welfare, Room No. 320, IIIrd Floor,
Lok Nayak Bhawan, Khan Market, New Delhi 110003, Tel. No. 24624802 (O) Public grievances
concerning Public Sector Banks, LIC, Post Offices, Railways P&T Deptt. can be addressed to
Cabinet Secretariat (Public Grievances), 2nd Floor, Sardar Patel Bhawan, Sansad Marg,
New Delhi 110 001 (Ph. 2336 4875, Fax : 2338 8430).
|
Pensioners of other departments too may follow a similar line of action.
Pensioners can register & monitor his/her complaint here:
Lodge a Complaint
Defense Pensioners may lodge a complaint here:
Lodge a Complaint
Lodge a Public Grievance complaint
Send Grievance/Request to the President of India
Bank complaints
Lodge a complaint with CVC
Lodge a complaint with NCW (National Women Commission)
Complaint Format for lodging complaint with NHRC (National Human Right Commission)
Lodge a complaint or II Appeal under RTI Act to CIC
Send a grievance to the Prime Minister
|
|
1.
|
If you have any grievance in pension matters you may take it up with your Head
of Office, the pension sanctioning authority or the pension disbursing authority,
as the case may be.
|
|
2.
|
If considered necessary, you may also approach the Department of Pension and
Pensioners Welfare, Lok Nayak Bhawan (3rd Floor), Khan Market, New Delhi-110003,
which is the nodal Department for looking into the grievances and problems
of pensioners or Secretary (PG), Directorate of Public Grievances, Cabinet
Secretariat, Sardar Patel Bhawan, Parliament Street, New Delhi-110001.
|
|
3.
|
For prompt attention, all your correspondence should contain the following
essential details, so that past records can be easily linked,
|
(a)
|
Name
|
|
(b)
|
Full address
|
|
(c)
|
Office from which retired (name of the office may be indicated in full)
|
|
(d)
|
Post held at the time of retirement (and scale of pay)
|
|
(e)
|
If pension has been sanctioned , quantum may be specified.
|
|
|
|
(i)
|
The particulars of Accounts Officer which issued the PPO.
|
|
(ii)
|
The particulars of Pension Disbursing Authority.
|
|
(iii)
|
PPO number / or a photocopy of the PPO.
|
|
(iv)
|
Give reference of Representations/correspondence made with your
department so far & of the reply if any received (better attach Xerox
copies)
|
|
(v)
|
Your representation in brief and short (in less than 4000 characters
or 150 to 200 words only)
|
|
|
|
|
|
|
|
|
|
Message Board :
|
|
Nothing without struggle “Rail Pensioners march to New Jalpaiguri”
|
|
|
Shyam Sunder Secretary General Bharat Pensioners Samaj
|
|
|
|
|
Nothing without struggle
“Rail Pensioners march to New Jalpaiguri”
When to avert ‘Mahabharat’ Lord Krishna wanted to make a compromise between Pandvas and Kauravas with merely 5 villages under Pandava’s control and rest entire estate with Kauravas but Kaurvas replied “Can’t give a piece of land even equal to the top of needle without a war. Same situate before us today, Govt. of India is rejecting every just demand of Pensioners. N.F. Railway Pensioners Association invites you to IIIrd National Convention of Railway Pensioners Associations under the aegis of BHARAT PENSIONERS SAMAJ at New Jalpaiguri (WB) On 29th March 2012
Contact:
Bimalendu Chakraborty, Mob. 08016135182,Tel : 0353 2592331,2562545 e.mail: bimalendu1947@gmail.com
Note: Delegation fee Rs 150/- per person inclusive of one night stay, one Dinner on 28th & Lunch on29th.
|
|
|
|
|
|
Message from Chief Patron.
|
|
|
Mr. V.K. Agarwal, former CRB.
|
|
|
|
|
The Retired Railway Employees Welfare Association (RREWA), Gurgaon is doing a yeoman service to Railway Pensioners in particular and other Pensioners in general. Its yearly Journal is not only interesting and informative but also provides them necessary guidance in various issues like health care, financial planning, strategies for making their voice heard, in addition to keeping them upto date about the various concerned orders issued by the Railway Administration / Government of India.
The RREWA website provides information with ease to all Pensioners and Senior Citizens. It is very popular and has registered its presence in 83 countries and 132 cities of India and has crossed the landmark of 300,000 Visitors.
Some other notable Achievements/Contributions by RREWA are :
· RREWA has been re-nominated to SCOVA (Standing Committee of Voluntary Agencies) of the Government of India which is a rare honour.
· RREWA has been nominated in the GOI advisory committee of users for web based ‘Pensioners’ Portal ‘ under National e Governance plan (NeGP)
· General Secretary, RREWA, has been nominated as Chair Person of AISCCON’s National Committee for Pensioner’s Welfare. The AISCCON (All India Senior Citizens Confederation) is the largest organisation of Senior Citizens in the country with over 10 lac membership.
· RREWA in coordination with BPS (Bharat Pensioners Samaj) conducted 2nd Convention of Railway Pensioners Associations at Secunderabad on 13.2.2011 and has planned for 3rd Convention at New Jalpaiguri on 29th March 2012.
Management of the Association is in competent hands and I am confident that the RREWA will improve its performance further to achieve newer heights.
I wish the Office Bearers of the RREWA and its Members all the best in the years to come.
|
|
|
|
|
|
Message from Patron
|
|
|
Mr. M.M. Agarwal,ex C.E(N.Rly)
|
|
|
|
|
I am happy to learn that RREWA is Publishing 17th issue of Annual Pensioners Jounal which is a must read for Railway Pensioners, as it holds vital information for them. Over the last 16 years RREWA has been steadily progressing & doing yeoman’s service to Sr. Citizen & Pensioners. During the current year through its user friendly website it has registered its presence in 83 countries &132 Cities in India. And has crossed the land mark of 300,000 visitors.
•RREWA has been re-nominated to SCOVA (Standing Committee of Voluntary Agencies) of the Government of India, which is a rare honour.
•RREWA has been nominated in the GOI advisory committee of users for web based ‘Pensioners’ Portal’ under National e Governance plan (NeGP).Which is in fact, recognition of its web based services by GOI. •General Secretary, RREWA, has been nominated as Chair Person of AISCCON’s National Committee for Pensioner’s Welfare. The AISCCON (All India Senior Citizens Confederation) Which is the largest organisation of Senior Citizens in the country with over 10 lac membership.
•RREWA jointly with BPS (Bharat Pensioners Samaj) conducted very successful 2nd National Convention of Railway Pensioners Associations at Secunderabad on 13.2.2011 and has under the aegis of BPS planned for 3rd National Convention at New Jalpaiguri on 29th March 2012to be hosted by NFRPA Gowhati..
I am Proud to be the Patron of an organization which in addition to directly helping the Pensioners, is also assisting GOI M/O Personnel, PG & Pensions, in resolving Pensioners Grievances. I wish the Office Bearers of the RREWA and its Members all the best in the years to come.
|
|
Read More...
|
|
Click to join BPS1955
|
|
|
Login :
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|